CryptoLocker is ransomware that once installed on your computer will encrypt your files and demand payment to get access to a decryption key.
If your infected computer is connected to a network, the virus will spread, infecting every machine it can reach.
Unfortunately, there is only one way to undo the CryptoLocker encryption and infection, restore your computer or network from a backup.
If you do not have a backup, and want to remove the virus from your system, it can be done with a system restore, however, this does not help fix the encrypted files.
We do not recommend paying for the decryption key for two reasons, 1. there is no guarantee that it will work and 2. paying only encourages those that release the malicious virus to continue to release new ransomware.
Your Antivirus Software May Not Protect You!
We have recently encountered a few cases where the CryptoLocker virus slipped through both Norton and McAfee Antivirus software.
We’d recommend you check with your antivirus provider and make sure you’re running the latest version of their software to help protect against ransomware.
How is CryptoLocker Being Delivered?
In most cases, those infected with the virus, got it through email.
The spread of email has been so effective because once the virus is in your inbox, it will send an email to all of your contacts on your behalf.
Be cautious anytime you download something from the web, be sure that you’re on a reliable site and make sure you know what you’re downloading.
This virus is also being spread across social media sites like, Facebook and Twitter so be careful about accepting invites and files from people you do not know.
We recommend Webroot Antivirus, see step one below for more.
Storing Files with Free Cloud Services is Risky
As mentioned, the only way to get rid of this CryptoLocker virus is by restoring from a backup.
Many people tell us that they are storing their files or keeping their backups directly on a cloud (online) storage provider like, Dropbox, Google Drive, OneDrive, etc.
Unless you’re paying for the premium service from these types of providers, you’re at risk. Most of them are storing files on their servers that are encrypted with the CryptoLocker virus. Only their premium services are really secure enough to prevent infection.
How to Protect Your Computers and Networks
We recommend a three step process.
1. Use Webroot Antivirus
Webroot is one of the best antivirus and Internet security providers available. It’s what we rely on for our business and for our clients.
Call us to find out what kind of savings we can offer: 928-368-2024
2. Install Sophos Firewall
Another solution we personally depend on and use to help protect our clients.
Because Sunstate Tech is a Certified Sophos Partner we can proved the best service available on the market.
3. Use CrashPlan for Backups and Storage
Our most used solution for our business and our clients. CrashPlan provides a great solution for networks and individual users.
When you use CrashPlan through Sunstate Tech we can offer great pricing and support.
Whether big or small, you are at risk for the CryptoLocker virus. Don’t leaver your computer or network vulnerable to infection. Follow the three steps listed above to ensure you’re prepared.
Remember, the only solution is to have a backup which can be used to restore your system to a pre-infected state.
If you’re in the White Mountain, or Phoenix area and would prefer to have Sunstate Tech implement the recommended solutions and provide Managed IT Services, contact us today!